The Web Remote prompts you for a logon name and password when you connect to a pcAnywhere host. If you are connecting to a host computer that is configured for Windows NT authentication, it also prompts you for a domain name. The Web Remote authenticates these credentials. If the host computer is running Windows XP/2003 Server/2000/NT the operating system might prompt you for computer logon credentials as well.

The Web Remote supports a variety of authentication types. The authentication type depends on the host computing environment. For example, the host might use Microsoft Active Directory Services (ADS) or Novell Directory Services (NDS) to create and maintain user accounts to control access to the network.

For more information about how to configure host authentication, see the Symantec pcAnywhere User's Guide.

When you connect to a host computer that is running Symantec pcAnywhere 11.5 or later, the Web Remote automatically encrypts the transmittal of the logon credentials by using symmetric encryption.

When you connect to a host computer that is running an earlier version of pcAnywhere, pcAnywhere detects which computer (the host or remote) uses the lower encryption level. Symantec pcAnywhere encrypts the logon credentials using the lower encryption level. For example, if the host encryption level is configured for pcAnywhere encoding and the remote encryption level is configured for symmetric encryption, pcAnywhere will encrypt the logon credentials using pcAnywhere encoding.